FREE SHIPPING & RETURNS WITHIN THE UK

Returns

Welcome to Silkarmour 

Silkarmour is a luxury online platform which offers a carefully curated selection of workwear for the modern business woman - we search the far corners of the web and the high street to find the best designers so you don’t have to. 

How it works

When you place an order with www.silkarmour.co.uk, products will be shipped to you directly by the retailer selling that item. 

As an ambitious working woman we know how precious your time is: our specialised technology ensures that you do not have to sign-up with multiple retailers and purchase from each one separately. All your workwear essentials from a wide selection of designers can be purchased from www.silkarmour.co.uk at the click of a button. 

Once your order has been processed, the dedicated customer care team of the retailer will assist you with any enquiries you may have such as tracking, amending or cancelling your order.

The contact details of the customer care team of the retailer can be found on the confirmation email for your order.

Please keep your order reference number handy when contacting customer services - this number will be shown in the retailers confirmation email.

Should there be any issues with your order, or if there is anything at all we can assist with - please always feel free to drop us a message on info@silkarmour.co.uk

Delivery

Our delivery service to the UK typically takes 2-5 working days (excluding weekends and bank holidays), though shipping times may vary; please read the individual product descriptions for more detailed information.

Certain items will be shipped on a Made-to-Order basis: the time estimate for delivery on these products can be found in the product description.

Should you like to have your order faster, please get in touch with info@silkarmour.co.uk and we will do our very best to get the items shipped to you with your time frame in mind.

Tracking

When you purchase an item you will receive an email from one of our partner brands - all information will be listed here.

Should you have any issues finding this information please contact the Silkarmour team on info@silkarmour.co.uk with the order number and brand name, and we will happily assist you.

Cancellations

If you have changed your mind and would like to cancel your order, you may do so for any reason, up to the moment it has been processed by the Partner Brand. Once it has been processed, you will need to get in touch with the retailer's customer service team, and they will be able to assist you further.

For more information, please contact info@silkarmour.co.uk quoting your order. 

Returns

Returns and exchange policies vary by Partner Brand - please check the product description for detailed information; should this not clarify matters, drop the Silkarmour team a message on info@silkarmour.co.uk and we will assist you. 

Should you wish to return an item, please follow the instructions on the packing slip with your order. If you have any questions or concerns, please get in touch with us on info@silkarmour.co.uk

Items must be returned unworn, unwashed, undamaged and unused with their original tags. Footwear and accessories must be returned in the original boxes provided and inside a protective shipping box;

Certain items are exempt from our Return policy, such as specific jewellery, Made-to-order items, sale items.